Salesforce Managed Services

With a wide range of Salesforce applications available in the market and the fact that companies use almost 60% of these products, employing just a Salesforce administrator can cause irreversible damage to the organization when things go south, hence the need for a dedicated managed services company that can offload this burden for your organization, bringing down the labor cost and yet provide the ability to achieve the best ROI from the Salesforce infrastructures.

We take pride in providing quality delivery that our clients rely on.

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140+ Employees
12+ Countries
1.2K+ Projects Done

What's Included in the Salesforce Managed Services?

The Salesforce managed services division of Minuscule Technologies helps companies maintain and evolve Salesforce solutions in line with their business requirements. Our extensive experience working with Salesforce org has built a comprehensive working knowledge of the Salesforce intricacies that gives us an advantage over our competitors.

Choose Minuscule Technologies to rest your managed services needs and enjoy the benefit of working with Salesforce experts.

Salesforce Managed Services
  • Consulting - Salesforce Managed Services

    Salesforce Consulting

    As part of the managed services package, you will get Salesforce consulting services and suggest innovative solutions for standard and frequently occurring issues in your Salesforce org that come included in the consulting services.

    Minuscule Technologies will support your managed services initiatives with our Salesforce Certified Professionals, so you get the best resources in the industry.

    Implementation - Salesforce Managed Services

    Salesforce Implementation

    Implementing a successful Salesforce ecosystem in your organization with the increased functionality is hard to achieve. You will always need a well-versed team with end-to-end business processes knowledge, and skills in handling Salesforce applications.

    Our Salesforce team has immense experience working in various Salesforce tools, and we believe we can put this knowledge to good use for your business.

    Customization - Salesforce Managed Services

    Salesforce Customization and Configuration

    Using point-and-click tools (configuration) or code means (Lightning Components, Visualforce, Apex code), we make your customized Salesforce solutions to look and work just the way you and your business want by enabling custom workflows, reports/dashboards, email templates, and more.

    App Development - Salesforce Managed Services

    Salesforce Custom App Development

    You can use our expertise in creating custom Salesforce applications to solve specific and pressing tasks or add significant functionality (e.g., delivery planning and real estate management) to Salesforce. We have decade-long experience developing custom applications for Salesforce and Appexchange.

    Integration - Salesforce Managed Services

    Salesforce Integration

    Any organization will have multiple critical systems working simultaneously to support the businesses. Must integrate essential applications to have constant and updated data flow between various departments. We have done complex and out-of-box integrations for multiple clients to streamline the data flow successfully.

    Support and Administration - Salesforce Managed Services

    Salesforce Support and Administration

    Our experienced Salesforce administrator team can help you unburden your team from the daily admin tasks leaving more room to drive strategic changes. You can rely on our Salesforce support and admin team to constantly check the system’s stability, performance, security monitoring, bug analysis and fixing, finding the root cause, and more.

Enhance and Adapt Your Salesforce Platform with the Salesforce Managed Services

Are you looking to harness the unlimited potential of Salesforce Solution? Have a free consulting session with our expert team. We are ready to lend our hand to examine your CRM, Consolidate the Current Data Management, and figure out the inefficiencies that lay as a hindrance in harnessing the Salesforce power.

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Certified Salesforce Managed Services

What You'll Get with Minuscule's Salesforce Managed Services

With Minuscule's Managed Services for Salesforce, you are guaranteed to get the top-notch professionals in the market who are certified and have been working in the managed services space for almost a decade and hence bring a plethora of expertise in the Salesforce ecosystem to support your business needs.

  • Reliable Salesforce Solution

    Reliable Salesforce Solution

    Our experienced Salesforce team will ensure that your business goals are achieved while you focus on other tasks. With our help, you can keep Salesforce performing at its peak by preventing critical performance and security issues and updating it in accordance with changing business processes and requirements.

    Uninterrupted Business Processes

    Uninterrupted Business Processes

    We understand the importance of keeping the systems up and running even when significant changes occur in the background. That is why you should choose us since, with our Salesforce modifications and improvements, we will ensure that your current Salesforce CRM users and business operations will not be impacted.

    Cost Management

    Cost Management

    A penny saved is a penny earned. The in-house Salesforce team comes at a huge expense which can be used for other initiatives. We can cover end to end needs of your organization’s managed services requirements with a cost-effective solution and support your business to excel in its industry.

    Minimal Management Efforts

    Minimal Management Efforts

    Our project management and Salesforce expertise enable us to deliver changes to the system promptly so your management team does not have to spend time monitoring and managing it. Your business needs will be efficiently processed and turned into robust technical requirements with minimal management involvement.

Stages Involved in Salesforce Managed Services

Depending on the complexity of the applications, the managed services stages can differ. Still, most of the time, a few typical stages remain the same regardless of size, state, or complexity. Minuscule Technologies can help you devise the proper structure to initiate your managed services infrastructure and see it through to completion.

Strategic Planning - Stages of Salesforce Managed Services

Strategic Planning

Building out a Salesforce organization involves a variety of workshops and business process reviews. Let us help you plan, execute, and realize long-term value.

Health Check - Stages of Salesforce Managed Services

Health Check

Over a few years, you've accrued technical debt, unused functionality, and missed numerous opportunities due to Salesforce. We will run a health check on your orgs to determine the right course of action.

Agile Development - Stages of Salesforce Managed Services

Continuous Agile Development

With the help of our mature agile development and support team, we will inculcate agile methodologies in every step of your managed services requirements.

Quality Assurance - Stages of Salesforce Managed Services

Quality Assurance

Minuscule Technologies boasts 100% quality work delivered to its clients on time and within budget.

User Training - Stages of Salesforce Managed Services

User Training

We will also provide any user training, offshore or onsite, to handhold the teams and make this a success.

Post Delivery Support - Stages of Salesforce Managed Services

Post Delivery Support

With our post-delivery support, we will ensure that the initiatives taken as part of the managed services infrastructure have come to fruition.

Benefits of Minuscule's Salesforce Managed Services

As Salesforce has so many applications available in the market and most companies use nearly 60% of these products, it is difficult to employ a Salesforce administrator alone, which may cause irreversible damage to the organization in the event of a problem. Thus, companies need dedicated managed services companies.

The benefits of employing a dedicated managed services provider are manifold, including but not limited to:

Contact Salesforce Expert
  • Cost Effective - Benefits of Availing Salesforce Managed Services

    Cost Effective

    Employing an in-house Salesforce managed services team can turn out to be expensive. It is wise to outsource the managed services needs to a company that has experience in doing that at the back of its hands and will also provide regular updates in the form of reports to the delight of the top management, making this a worthy investment.

    Bridge the Skill Gap - Benefits of Availing Salesforce Managed Services

    Bridge the Skill Gap

    Partnering with a managed services provider is better than calling in experts after a disaster. Your systems can be monitored for problems and resolved before they become significant issues. This approach reduces costs, which is one of the most compelling reasons to use managed services.

    Uninterrupted Support - Benefits of Availing Salesforce Managed Services

    Uninterrupted Support

    Remote monitoring technology is used by managed IT services to keep an eye on your systems 24 hours a day, seven days a week. You can address any problems that occur in real-time before they negatively affect your business through real-time alerts.

    Scalability - Benefits of Availing Salesforce Managed Services

    Scalability

    Scaling networks requires a great deal of coordination, workforce, and equipment. IT teams often devote a lot of time and effort to this function, which greatly impacts their company. By using managed services, you don't have to hire and train employees you won't necessarily need in the future, so you can expand or upgrade your systems as required.

    Drive Adoption - Benefits of Availing Salesforce Managed Services

    Drive Adoption

    Usually, teams resist systems that are not user-friendly and/or cause too many problems while using. This leads to poor adoption of the technologies and hence reduced ROI of the investments for the organization. A dedicated team to support your managed services will help run the business seamlessly and increase user adoption.

What You Can Expect from Our Certified Salesforce Team

Your Salesforce needs will be handled with expertise and excellent quality by Minuscule’s experienced team. Getting the most from your Salesforce investment will be easier with our assistance. Furthermore, we will ensure that you receive assistance and support when needed.

1. Skilled Resources

Providing innovative solutions for our clients is the primary focus of our Salesforce skilled team, which consists of professionals with considerable experience in managed services. We are constantly seeking ways to improve our processes to ensure that our clients benefit fully from our services. We are your go-to team for one-time projects or long-term solutions, regardless of the size of your project.

2. Transparency

Many of the customers worry about the vendors not being transparent in work and invoices while partnering with a managed services player since it is difficult to understand the nitty-gritty details of what is happening in the background.

With Minuscule Technologies, you will get frequent reports and transparent work records to put those worries at rest. We are flexible and provide different engagement models depending on the organization's needs - big or small.

3. Security

As managed services require you to put your trust in a 3rd party for your businesses, it is only fair to expect a strong team that can handle the sensitivity of the data and the systems and ensures that security is not compromised.

Minuscule Technologies takes security seriously and has been forthcoming when requested to get certified, sign NDA, or include state-of-the-art security systems.

Frequently Asked Questions

1. What is Salesforce Managed Services?

Salesforce Managed Services help customers get the most out of their Salesforce investments by providing a team of certified Salesforce experts who proactively monitor customer environments and take corrective action to prevent issues from impacting business operations. In addition, Salesforce Managed Services provides customers access to best practices, Go To Market strategies, and platform health monitoring to help them continuously optimize their Salesforce solutions.

2. Who benefits from Salesforce Managed Services?

Customers using Salesforce's Managed Services offerings benefit by having a team of experts manage their Salesforce org. This can allow customers to focus on other areas of their business and help ensure that their Salesforce org runs optimally.

3. What kind of support do I get from the Salesforce Managed Services?

With Minuscule Technologies' Salesforce managed services team, you will get access to accomplished project managers, certified Salesforce developers and administrators, and more. Our team will jump at the opportunity of fixing your business concerns and pave the way for your business's success.

4. What is the difference between Salesforce Managed Services and Salesforce Support?

Salesforce support comes into the picture after an issue has already occurred. It includes ticket creation, assigning to the different levels of support, root cause analysis, and fixing the problems. At the same time, Salesforce Managed Services is an ongoing process where a preventive approach is used rather than reactive action.

5. How do I know if I need Salesforce Managed Services?

If you are keen on preventing disasters before they happen, availing the services of a Managed service provider is the way to go. With Managed services, you will be able to negate risks and allow for constant monitoring leading to fewer issues and tickets and a lean in-house Salesforce admin team saving a lot of expenses in the long run.

Our Salesforce Services

Minuscule helps you unlock the full potential of salesforce through customizations, migrations, and third-party integrations. Our Salesforce team has extensive experience in marketing and distribution channels, sales optimization patterns, and product execution techniques. Our expertise in the sales domain can help you with authentic consultation on the usage of the salesforce components and customize Salesforce products to build robust solutions that cater to your organization's needs.

Salesforce Products We Deal With

Salesforce products are some of the most popular CRM software on the market. They offer a broad range of features and functionality, making them a good choice for businesses of all sizes. Minuscule excels in supporting many of the Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and more.

Salesforce Sales Cloud

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Service Cloud

Salesforce Marketing Cloud

Salesforce Marketing Cloud

Salesforce Community Cloud

Salesforce Community Cloud

Salesforce CPQ

Salesforce CPQ

Salesforce Chatter

Salesforce Chatter