Salesforce Customization Services

Salesforce customization and configuration services allow you to tailor the Salesforce platform to your specific business needs. Our team of experts can help you customize Salesforce to match your company's branding, workflows, and processes. We can also configure Salesforce to integrate with your other systems, making it easier for your team to work together and get the most out of your investment in Salesforce.

We take pride in providing quality delivery that our clients rely on.

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Salesforce Partner
Salesforce Certified Administrator
Tosca Certification
Outsystems Web Developer Associate
Oracle Certified Professional
Sun Certified Business Component Developer

Salesforce Cloud Products that we Customize

Salesforce includes various applications supporting an organization’s sales, marketing, and operational needs. Minuscule Technologies is well versed in customizing various Salesforce applications to support the unique business needs of an organization.

Whether managing a longer sales cycle or multiple stakeholders, retaining customers to cross-selling or up-selling, we have helped our customers reap the full potential of their Salesforce investments.

Salesforce Customization Services
  • Sales Cloud - Salesforce Customization Services

    Sales Cloud

    Cloud-based software keeps track of the sales databases through Customer Relationship Management (CRM). It also helps analyze prospective consumers' sales potential and their inclination to buy products.

    Service Cloud - Salesforce Customization Services

    Service Cloud

    A cloud computing application caters to consumer needs while providing user service-related functionality so that they can easily translate commands into action.

    Marketing Cloud - Salesforce Customization Services

    Marketing Cloud

    A cloud-based platform that operates through the existing marketing channels and is used for promoting products in the market is an excellent way to reach potential customers. This type of platform allows businesses to target a wide range of consumers and provide them with the ability to track results easily.

    Community Cloud - Salesforce Customization Services

    Community Cloud

    Salesforce Community Cloud can help to improve communication and collaboration between employees, partners, and customers. In addition, Community Clouds can help to promote and encourage customer loyalty and satisfaction.

    Chatter - Salesforce Customization Services


    A customized chat box ensures customer queries are answered by listening to their problems through textual messages. It is also used as a means of official communication.

    CPQ - Salesforce Customization Services

    Configure, Price, and Quote (CPQ)

    Salesforce Configure Price Quote software can help you calculate the price of an offering or product and track quotes and invoices. This can be a valuable tool for sales teams, who can use it to provide accurate pricing information to potential customers and manage their sales pipeline more effectively.

Get the Strategic Guidance from Our Salesforce Consultants and Experts

Are you looking to harness the unlimited potential of Salesforce Solution? Have a free consulting session with our expert team. We are ready to lend our hand to examine your CRM, Consolidate the Current Data Management, and figure out the inefficiencies that lay as a hindrance in harnessing the Salesforce power.

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Salesforce Configuration and Customization Services

Salesforce Configuration and Customization Services Offered by Minuscule Technologies

Salesforce configuration includes changes to the applications that encompass the essential point-and-click tools. This can be anything from UI modifications to creating reports, workflows, dashboards, etc. Salesforce customization is when complex business processes in logic and calculations need to be included in the Salesforce applications using coding expertise.

  • Handling Custom Objects and Fields

    Handling Custom Objects and Fields

    Custom objects, fields, and records allow us to extend Salesforce's standard features to reflect your unique data better. By creating custom objects, fields, and records, we can make Salesforce work precisely how you need it to, resulting in a more efficient and effective workflow for your business.

    Business Rule Configuration into CRM

    Business Rule Configuration into CRM

    With triggers, business rules can be embedded into CRM, automating sales, service, and marketing processes, making them easier to observe and manage. This makes it easier to manage these processes and ensure they run smoothly.

    Salesforce Workflow Automation

    Salesforce Workflow Automation

    Sending email notifications and assigning follow-up tasks are examples of workflows that can be easily automated to be sent as daily and recurring tasks. Such automation boosts the team's productivity and saves time on manual work.

    Apart from these basic workflows, we also customize Salesforce to support complex business workflows that can span multiple users/user groups/logic and functions.

    Data and Access Management

    Data & Access Management Customization

    Our skilled Salesforce resources can perform bulk data and access management and customization by loading and deleting large data sets in your Salesforce solution and performing bulk record updates to ensure that data integrity is maintained and only updated data is available for making decisions.

    Custom Reports and Dashboards

    Create Custom Reports and Dashboards

    We have impeccable experience creating custom reports and dashboards to support management decision-making. With our varied experience in different industries, we have been able to customize Salesforce applications to include calculations in the CRM itself.

    We also have experience working with other data visualization applications like Tableau and integrating the same with Salesforce.

    Custom Email Templates

    Create Custom Email Templates

    Custom email templates come in handy when we have separate workflows to manage different types of customers in the Salesforce org. It is easier to handle attachments and custom style sheets with email template customization in Salesforce applications.

    Salesforce CRM Integration

    Salesforce CRM Integration with Third-Party Systems

    Any organization has data stored in its dedicated systems, which makes data migration from one system to another a complex and error-prone task. We have extensive experience integrating various 3rd party applications like Yardi, SpringCM DocuSign, Peoplesoft, etc., for a seamless flow of data between different departments of an organization to ensure that teams always have the latest data handy for their operations.

Benefits of Salesforce CRM Configuration and Customization Services

Salesforce CRM configuration and customization services can help businesses unlock the full potential of their Salesforce CRM investment. Companies can ensure that their CRM system is configured and customized to meet their specific needs and business processes by working with a team of experts familiar with Salesforce CRM. This can help businesses get the most out of their Salesforce CRM investment and improve their overall sales and customer management processes.

Increase User Adoption - Benefits of Salesforce Customization

Increase User Adoption

Customizing complex workflows and reducing manual work can exponentially increase user adoption of Salesforce applications.

High ROI - Benefits of Salesforce Customization

High ROI

Less time spent doing manual work and fixing human errors can lead to high ROI of the Salesforce investments in increased adoption and usage and reduced sales cycle.

Enhanced Productivity - Benefits of Salesforce Customization

Enhanced Productivity

Customized Salesforce applications increase productivity and efficiency as less time is spent on manual tasks and switching between different applications.

Conversion Rates - Benefits of Salesforce Customization

Increased Conversion Rates

A reduced sales cycle leads to increased conversion rates as prospects are reached at the appropriate time in the sales journey.

Deployment Speed - Benefits of Salesforce Customization

Experience Faster Deployment Speed

With our Salesforce-certified team, we promise faster time to market new enhancements and increase customer delight.

Turn Around Time - Benefits of Salesforce Customization

Lower Turn Around Time for Updates

Salesforce releases new updates every once in a while, and you can rely on our Salesforce team to support your team through those updates.

Why Choose Minuscule Technologies as Your Salesforce Customization Service Provider

Minuscule Technologies is a Salesforce customization service provider that offers a wide range of services to help businesses get the most out of their Salesforce investments. We have a team of experienced Salesforce consultants who can help you customize your Salesforce instance to meet your business needs.

We are a salesforce partner, and we are certified in both Salesforce development and Salesforce administration.

Contact Salesforce Expert
  • Certified Salesforce Partner

    Certified Salesforce Partner

    Minuscule Technologies is a certified Salesforce partner that offers customization services to help businesses make the most of their Salesforce investment. We have Salesforce-certified resources with working knowledge of Salesforce applications in various industries.

    Industry Expertise

    Industry Expertise

    With extensive experience in Salesforce customization across a wide range of industries, including Insurance, Healthcare, and Real Estate, we offer a unique perspective on Salesforce customization.


    100% Transparency

    With Minuscule Technologies, you will get frequent reports and transparent work records to get a clear picture of the engagement. We are flexible and provide different engagement models depending on the organization's needs - big or small.

    Irrespective of the engagement model or size/complexity of the project, Minuscule Technologies will give 100% transparency.

    Flexible Engagement Models

    Flexible Engagement Models

    Depending upon the organization's need, Minuscule offers flexible engagement models, including but not limited to Core-Flex, Fixed bid, Time and Materials, and more.

    Timely Delivery

    Timely Delivery

    Minuscule Technologies prides itself in providing timely delivery within the budget and 100% quality deliverables. Minuscule Technologies boasts of loyal customers who have been partnering with us for almost a decade now as we provide high-performing teams that offer novel solutions within the deadline.

    Effective Reporting

    Effective Reporting

    Minuscule Technologies follows Agile methodologies and supports the customers with frequent and relevant reports on the ongoings of the work. Our skilled project managers will provide timely information to keep the stakeholders informed about the progress of the projects.

What You Can Expect from Our Salesforce Team

Count on Minuscule's experienced team to handle your Salesforce needs with expertise and excellent quality. You'll get a better return on your Salesforce investment by working with us. Our team will also be at your disposal when you need assistance or support.

1. Certified Salesforce Resources

With considerable experience in Salesforce customization services, our Salesforce skilled team strives to provide innovative solutions to our clients. Our constant goal is to improve our processes so that our clients can take full advantage of our services. Regardless of the size of your project, we are your go-to team for one-time or long-term solutions.

2. Agile Methodologies

Serving some of the enterprise clients that are listed on NASDAQ is not an easy feat. We follow Agile methodologies in all of our projects and share timely reports and metrics with our clients to make sure that the clients are happy partnering with us.

3. On Time and On Budget Deliverables

At Minuscule Technologies, we take commitments seriously. To that effect, we will ensure that the committed work is delivered on time and within budget. We do this by keeping track of the progress and opening a line of communication with the client counterparts.

Frequently Asked Questions

1. What is Salesforce Configuration?

Salesforce Configuration is setting up Salesforce to meet an organization's specific needs. This includes customizing objects, fields, Record Types, Page Layouts, and other components to ensure that Salesforce works the way the organization wants it to.

2. What is Salesforce Customization?

Salesforce Customization is the process of modifying the Salesforce platform to suit the needs of a particular organization better. This can involve tailoring the interface, adding or removing features, and changing the underlying code to alter the system's behavior.

3. Why do I need Salesforce Customization Services?

If your teams are involved in tons of manual work or complex workflows in their daily operations that can ease with customization, then your team requires the same. Customization services can help you make the most out of your Salesforce implementation by adding features and functionality that are specific to your business needs. This can help improve your productivity and ROI and make your Salesforce implementation more successful.

4. How much does it cost to customize Salesforce?

The cost of availing the services of a Salesforce Customization partner will depend on the scope of the requirements - one-time project or continuous support. It will also depend on whether the requirements need plain configuration or hard-core customization services. The cost will also include the skill level of the resources that the complexity will demand of the project.

5. How long does it take to customize a Salesforce Application?

Salesforce implementation times can vary significantly based on an organization's size and complexity. In most cases, implementing Salesforce takes three to four weeks, but for organizations with more complex requirements, it can take several months. This also depends on whether the requirements are mere plug-and-play changes or significant changes to the Salesforce applications in implementing sophisticated business logic and calculations.

6. What customization can be done in the Salesforce CRM?

Many customization options can be done in Salesforce CRM. These include customizing fields, object relationships, page layouts, record types, and validation rules, too complicated functionalities built on the platform to eliminate the dependencies on external applications like excel sheets.

7. What challenges can I overcome with Salesforce Customization Services?

There are many challenges that you can overcome with Salesforce Customization Services. You can customize your Salesforce instance to meet your needs better and customize specific objects and fields to match your data better. You can also add custom Visualforce pages and Apex code to extend the Salesforce functionality further.

Our Salesforce Services

Minuscule helps you unlock the full potential of salesforce through customizations, migrations, and third-party integrations. Our Salesforce team has extensive experience in marketing and distribution channels, sales optimization patterns, and product execution techniques. Our expertise in the sales domain can help you with authentic consultation on the usage of the salesforce components and customize Salesforce products to build robust solutions that cater to your organization's needs.

Salesforce Consulting Services

Salesforce Consulting Services

Salesforce Implementation Services

Salesforce Implementation Services

Salesforce Data Migration Services

Salesforce Data Migration Services

Salesforce Application Development Services

Salesforce App Development Services

Salesforce Integration Services

Salesforce Integration Services

Salesforce Administration Services

Salesforce Administration Services

Salesforce Managed Services

Salesforce Managed Services

Salesforce Products We Deal With

Salesforce products are some of the most popular CRM software on the market. They offer a broad range of features and functionality, making them a good choice for businesses of all sizes. Minuscule excels in supporting many of the Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and more.