KonfigRD is Minuscule Technologies' flagship pre-built Salesforce ecosystem for mid-market organisations across manufacturing, real estate, telecom, and education. It delivers industry-grade functionality on the Sales Cloud and Service Cloud licenses you already own — configured, installed, and production-ready in weeks.
KonfigRD is packaged intellectual property — pre-configured flows, data models, objects, validation rules, dashboards, and automation libraries — installed and activated on your existing Salesforce org. The result: a production-grade operational system in weeks, without the delays or risks of a greenfield build.
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Delivers the full operational depth your teams need, running natively on the Salesforce licenses most organisations already own.
Pre-configured flows, data models, and automation libraries replace custom development — with a known defect rate and a maintained IP library.
Every module in every vertical shares a single Salesforce data model. No reconciliation. No duplication. One source of truth.
Each module is independently deployable. Start where your business needs it most, then expand with AI agents, MuleSoft integrations, and managed services.
Module-Driven Delivery
Faster Time to Go-Live
Production-Ready on
Your Existing Licenses
The platform is powerful. The problem is the gap between what's licensed and what's actually running.
ERP, spreadsheets, email, legacy CRM, and point solutions each maintain their own data model — creating duplication, reconciliation overhead, and no single source of truth.
Manual reconciliation across disconnected systems consumes 8–12 hours per team, per week — before anyone has done a minute of actual productive work.
Salesforce in mid-market manufacturing averages under 40% of licensed capability — used as a contact book with no flows, no automation, and no operational integration.
Standard implementations require hundreds of consulting hours to build from scratch — work that becomes debt when requirements shift and teams turn over.
A full greenfield implementation typically spans 3–6 months. By go-live, the business problem has often evolved beyond what was originally scoped.
Salesforce Core is built for flexibility — not for specific industries out of the box. Without a pre-configured starting point, every engagement reinvents the same wheel.
Select a vertical to explore its modules. Each suite is independently deployable and built on your existing Salesforce licenses.
Manages the complete sales-to-order lifecycle — from lead capture through executed sales agreement and confirmed order. Eliminates fragmented, spreadsheet-driven quoting and forecasting.
Eliminates: Disconnected spreadsheet quoting · Missed renewal windows · Manual order re-entry · Fragmented lead allocation
Multi-Channel Lead Management
Intelligent round-robin allocation by territory, product line, or dealer — with full source attribution.
Versioned Quote Management
Every revision tracked, compared, and archived with a full audit trail for compliance and commercial review.
Flexible Pricing Engine
Tiered rates, volume discounts, dealer-specific pricing, and promotional overrides — all managed in one place.
Sales Agreements with Volume Scheduling
Committed quantities, delivery windows, and automated renewal alerts — eliminating missed agreements.
Single-Click Quote-to-Order
Zero data re-entry. One click converts a finalised quote into a confirmed order record.
End-to-End Pipeline View
Full opportunity lifecycle from first lead to closed, confirmed order — in a single dashboard.
Full inventory lifecycle management — from inbound receipt through pick, pack, dispatch, and returns — without a standalone WMS.
Eliminates: Manual stock counts · Dispatch errors · Untracked returns · Blind inventory positions
Live Inventory Tracking
Real-time stock positions across warehouses, bins, and locations — updated with every movement.
Inbound Receipt Processing
Goods received notes, PO matching, and quality hold workflows — fully automated.
Pick, Pack & Dispatch
Wave-based or order-specific fulfilment workflows with carrier integration and shipment tracking.
Returns Management
Structured RMA workflows with condition assessment, restocking rules, and credit note automation.
Replenishment Triggers
Automatic reorder alerts and purchase request generation when stock falls below defined thresholds.
Inventory Analytics
Dashboards covering stock turn, slow-moving items, fill rates, and fulfilment performance.
End-to-end work order management — from sales order confirmation through scheduling, production tracking, and delivery handover — natively in Salesforce.
Eliminates: Disconnected planning tools · Manual scheduling · Missed delivery windows · Opaque production status
Work Order Generation
Automatic work orders created on confirmed sales order — with routing, BOM, and priority pre-populated.
Capacity Scheduling
Visual scheduling board with resource constraints, shift calendars, and drag-and-drop rescheduling.
Production Milestones
Stage-gate tracking with automated status updates visible to sales and service teams in real time.
Quality Checkpoints
Configurable QC holds, pass/fail workflows, and non-conformance records tied to each work order.
Delivery Coordination
Handover from production to logistics triggered automatically on completion — with ETA calculation.
Operational Dashboards
Live views of WIP, throughput, on-time completion, and backlog — available to every stakeholder.
Complete post-sale service management — from warranty registration through case management, field service dispatch, and claim settlement.
Eliminates: Disconnected warranty systems · Manual claim triage · Untracked field visits · Fragmented service history
Warranty Registration
Automated warranty creation on product shipment — with coverage rules, start dates, and expiry alerts.
Case Management
Structured intake, triage, SLA tracking, and escalation — with full product and order history in context.
Field Service Dispatch
Work order scheduling for field technicians with territory routing, skill matching, and mobile access.
Claim Processing
Approval workflows, parts replacement tracking, and credit note generation — fully automated.
SLA Monitoring
Real-time SLA dashboards with breach alerts, escalation triggers, and performance reporting by account.
Service Analytics
Dashboards covering case volume, resolution time, first-contact resolution, and warranty claim rates.
A conversational assistant that answers account, order, and pricing questions instantly — pulling live pipeline, agreement, and price-book data into one running conversation.
Eliminates: Manual pipeline lookups · Disconnected price-book comparisons · Untracked order status across systems · Repeated account status questions
Account & Pipeline Lookup
Answers any question about a customer's deals, agreements, and orders in flight, with stock issues surfaced automatically.
Order Activation with Guardrails
Activates orders on request, but checks for unsigned agreements and unresolved dependencies before anything changes — and always asks for confirmation.
Cross-Price-Book Comparison
Compares pricing across every active price book and explains discrepancies in plain language.
Sales Performance Insight
Surfaces top and bottom performing products company-wide, with practical suggestions for improving underperformers.
Automated root-cause triage for production line exceptions — from the moment a line stops itself through a supervisor-approved corrective action.
Eliminates: Manual multi-system root-cause investigation · Disconnected quality and batch history · Untracked calibration and material data · Unapproved corrective actions
Automatic Exception Capture
Captures the alert payload, batch, and material lot the instant a line stops — no manual data entry.
Multi-System Root Cause Analysis
Cross-checks batch records, quality history, and statistical process control trends to classify the root cause with a confidence score.
Evidence-Backed CAPA Drafting
Writes up both immediate corrective and longer-term preventive actions, backed by the specific evidence behind the finding.
Supervisor Approval Gate
Nothing proceeds without the maintenance supervisor's review — approve, or send back for further clarification.
Complete post-sale service management — from warranty registration through case management, field service dispatch, and claim settlement.
Eliminates: Disconnected warranty systems · Manual claim triage · Untracked field visits · Fragmented service history
Warranty Registration
Automated warranty creation on product shipment — with coverage rules, start dates, and expiry alerts.
Case Management
Structured intake, triage, SLA tracking, and escalation — with full product and order history in context.
Field Service Dispatch
Work order scheduling for field technicians with territory routing, skill matching, and mobile access.
Claim Processing
Approval workflows, parts replacement tracking, and credit note generation — settled without a manual back-and-forth.
Quality Pattern Detection
Flags recurring defects across multiple assets automatically and recommends escalation the moment a case is linked to an asset — before anyone opens a ticket.
Manages the complete multi-operator, multi-vendor enterprise RAN deployment lifecycle — from opportunity qualification through RF planning, vendor coordination, and phased go-live.
Eliminates: Fragmented RF planning across disconnected tools · Missed site readiness milestones · Uncoordinated vendor/SI execution · Manual deployment status tracking · No single source of truth for dependencies · Lost approval chains
Multi-Operator Deployment Orchestration
Manage independent operator onboarding, phased go-lives, and operator-specific approvals within a single deployment programme record.
RF Planning & Site Readiness Governance
Centralised RF design management with heatmap tracking, site access controls, permit management, and readiness gate workflows.
Multi-Vendor & SI Work Package Management
Assign work packages across multiple system integrators with dependency mapping, milestone tracking, and automated escalation.
Manages the technical and operational integration of multiple mobile network operators (MNOs) into shared infrastructure programmes.
Eliminates: Manual operator participation tracking · Unclear SLA commitments · Undocumented equipment compatibility · Uncontrolled interoperability testing · Failed operator acceptance · Compliance uncertainty
Multi-Operator Participation Registry & SLA Contracts
Automated operator onboarding workflows with participation status tracking and SLA commitment capture.
Interoperability Test Automation & Certification
Centralised test case management with pass/fail tracking, waiver management, and equipment compatibility certification.
Operator Acceptance Orchestration
Independent acceptance workflows allowing each operator to review deployment metrics and resolve open items before sign-off.
Validates technical readiness and operational acceptance through structured commissioning workflows, ATP execution, and multi-stakeholder sign-off.
Eliminates: Ad-hoc commissioning checklists · Operator-specific ATP requirements not tracked separately · Manual punch list management · Unclear defect severity · Missed KPI validation
ATP & KPI Validation Workflows
Standardised ATP checklist templates with role-based execution (vendor, operator, SI) and automated KPI scoring.
Punch List & Defect Resolution Tracking
Centralised punch item capture with resolution ownership, SLA timers, and closure verification.
Multi-Stakeholder Acceptance Gating
Staged acceptance workflows requiring sign-off from vendor engineering, operator engineering, and venue management.
Post-deployment operational governance including incident management, SLA performance tracking, and change/upgrade governance.
Eliminates: Operator SLA breaches not tracked · Unclear incident ownership · No change impact analysis · Firmware incompatibilities causing outages · Upgrade rollback undocumented
Multi-Operator SLA Performance Dashboards
Real-time SLA dashboard with operator-specific metrics, incident trends, and resolution velocity tracking.
Incident Categorization & Multi-Party SLA Ownership
Incident workflows with auto-routing based on impact scope and ownership assignment across operators and vendors.
Change & Upgrade Governance with Interoperability Re-Validation
Change request workflow with impact analysis, compatibility validation, and operator approval gates before deployment.
Centralises every enquiry from every channel — property portals, WhatsApp, website forms, walk-ins, and channel partners — into a single, de-duplicated pipeline with automated routing and follow-up.
Eliminates: Duplicate leads across portals · Unrouted walk-ins · Missed follow-ups · Channel partner conflicts · No source attribution
Multi-Portal Lead Capture
Automatic ingestion from 99acres, MagicBricks, Housing.com, JLL, your website, and WhatsApp — de-duplicated on entry.
Channel Partner Allocation
Rule-based routing to internal sales or registered channel partners — with conflict prevention and source-locked attribution.
Lead Scoring & Prioritisation
Configurable scoring by budget, unit type, location preference, and engagement activity — surfacing the hottest prospects first.
Automated Follow-Up Sequences
Triggered call tasks, WhatsApp messages, and email nurtures — ensuring no enquiry goes cold without a response.
Source ROI Reporting
Full visibility into which portals, campaigns, and partners are generating bookings, not just leads.
Sales Team Performance View
Activity tracking, conversion rates, and pipeline velocity by counsellor, team, and project.
Manages every unit across every project — towers, floors, types, and configurations — with live availability, pricing controls, and channel partner access, all in Salesforce.
Eliminates: Unit availability managed in spreadsheets · Over-allocations · Pricing inconsistencies · Blind channel partner inventory access
Project & Unit Inventory
Complete unit master with tower, floor, type, area, and pricing — structured for fast search and filter.
Live Availability & Blocking
Real-time unit status — available, held, blocked, booked — with timeout rules on holds to prevent silent lock-ups.
Pricing Rules & Cost Sheets
Tiered pricing by floor rise, view premiums, inventory type, and promotional windows — controlled centrally.
Channel Partner Portal Access
Live inventory visibility for registered channel partners — without exposing internal pipeline or pricing strategy.
Bulk Launch Configuration
Project launch tooling for phased releases — with batch price updates, unit activation, and allocation windows.
Inventory Analytics
Unit-level conversion tracking, absorption rates, ageing stock, and revenue forecasting by project.
Manages the journey from expression of interest to executed sale agreement — including payment schedules, demand letters, documentation, and construction-linked payment plans.
Eliminates: Manual payment schedule tracking · Delayed demand letters · Unsigned agreements · Missed payment milestones · Legal document chaos
EOI to Booking Conversion
Structured booking flow with unit locking, token amount capture, and automatic payment schedule generation.
Demand Letter Automation
Triggered demand letters at each payment milestone — with escalation on overdue amounts.
Agreement Drafting & E-Signature
Pre-configured sale agreement templates with customer data auto-populated and e-signature integration.
Construction-Linked Payment Plans
Payment schedules tied to construction stage completion — automatically triggered on milestone sign-off.
Payment Collection Tracking
Real-time payment ledger per unit with collection status, overdue flags, and finance team dashboards.
Escalation & Penalty Automation
Automatic penalty calculation and escalation workflows for delayed payments per agreement terms.
Manages every post-booking customer interaction — from construction updates and site visit scheduling through pre-possession snagging, formal handover, and defect liability tracking.
Eliminates: Customers calling for construction updates · Untracked site visits · Manual snagging sheets · Delayed possession processes
Site Visit Scheduling & Tracking
End-to-end site visit management with booking, confirmation, attendance tracking, and follow-up.
Construction Update Notifications
Stage-wise progress updates sent automatically to customers on milestone completion — WhatsApp, email, and portal.
Pre-Possession Inspection Workflows
Structured snagging process with unit walkthrough checklists, defect capture, and resolution tracking.
Possession & Handover Orchestration
Formal handover workflow with document checklist, key release authorisation, and customer sign-off capture.
Defect Liability Period Management
Post-possession defect cases managed with SLA tracking, technician dispatch, and resolution reporting.
NPS & Customer Satisfaction
Automated satisfaction surveys at booking, possession, and post-handover — with results feeding into account records.
Missed after-hours inquiries · Manual lead entry from web forms · Unqualified leads reaching the sales team · Delayed first response
Eliminates: Missed after-hours inquiries · Manual lead entry from web forms · Unqualified leads reaching the sales team · Delayed first response
Always-On Website Engagement
Greets every visitor in real time, any hour, without a human on the other end.
Guided Interest Capture
Asks the right qualifying questions — budget, timeline, property type, financing status — in a natural conversation.
Automatic Lead Creation
Creates a fully populated lead record in Salesforce the moment a conversation qualifies, with every answer captured as structured data.
Instant Agent Handoff
Routes the qualified lead to the right broker or agent immediately, with the full conversation attached for context.
Manages the complete student acquisition lifecycle — from first enquiry through application to confirmed enrolment — in one counsellor-facing Salesforce workflow.
Eliminates: Excel-based enquiry tracking · Uneven counsellor allocation · Opaque application status · Manual student conversion
Multi-Channel Enquiry Capture
Captures enquiries from web, fairs, agents, social campaigns, and WhatsApp — automatically deduplicated and routed.
Round-Robin Lead Assignment
Equitably distributes new enquiries across Admission Officers for balanced workloads and faster response.
Application Lifecycle Management
Tracks submission, verification, assessment, offer, acceptance, and seat confirmation — with automated status updates.
Automated Student Conversion
One guided action creates the Parent Account, Student, Contact, Application, fee, and subject records.
Admissions Reporting
Real-time dashboards for funnel conversion, counsellor productivity, source ROI, and programme intake targets.
Tracks every student from onboarding through programme completion — including course allocation, family relationships, academic progress, and activities.
Eliminates: Spreadsheet-based course allocation · Untracked family relationships · Scattered academic progress · Manual activity approvals
Student Onboarding Workflows
Tracks ID activation, course allocation, timetable assignment, induction, and other onboarding tasks.
Parent – Student Relationship Management
Links students and parents with contact, occupation, and relationship details — including multi-child families.
Academic Progress Tracking
Maintains module-level progress against configurable milestones for student progression and completion.
Club & Activity Participation
Tracks activities, attendance, scores, achievements, and parent approvals directly against each student.
Manages the complete fee lifecycle — from pre-enrolment fee visibility through schedules, invoicing, payments, and reconciliation.
Eliminates: External fee schedules · Manual invoicing · No pre-enrolment fee visibility · Off-system reconciliation
Fee Preview at Enquiry Stage
Provides indicative programme fees during enquiry — giving students visibility before enrolment.
Fee Schedule Configuration
Configures fee plans by programme, batch, intake year, and student category with automated instalment due dates.
Invoice & Payment Tracking
Generates invoices at scheduled due dates and maintains payment status and a real-time student ledger.
Receipt & Reconciliation
Records payment confirmations against student ledgers and provides daily finance reconciliation reporting.
Manages the faculty lifecycle — from candidate enquiry and interview through offer, hiring, onboarding, and course assignment.
Eliminates: Off-CRM candidate tracking · Ad hoc interview stages · Missed onboarding actions · Disconnected faculty assignments
Faculty Recruitment Pipeline
Tracks candidates through review, interview, offer, and hired stages in a structured recruitment workflow.
Faculty Record Management
Maintains faculty profiles, qualifications, contact information, and course or subject assignments.
Faculty Onboarding Automation
Automatically creates onboarding tasks and notifications as soon as a faculty candidate is hired.
An AI-powered assistant embedded directly in the Salesforce workflow — instantly summarizing student records, generating performance insights, and guiding staff through multi-step tasks like meeting scheduling, all without leaving the chat window or record page.
Eliminates: Manual review across multiple related student records · Time spent compiling subject-by-subject performance by hand · Meeting coordination and follow-up handled outside Salesforce
360° Record Summarization
Instantly combines a Student record's related details into a full summary the moment a staff member prompts the agent in chat.
AI Performance Summary
Generates a concise, grade-inclusive summary of a student's performance across subjects on demand, right from the record page.
Guided Meeting Scheduling
Walks staff through selecting a meeting purpose, setting a date, and confirming the recipient — then sends the confirmation email automatically.
End-to-end loan origination support — from application intake and document verification through credit decisioning and closing.
Eliminates: Manual document collection · Disconnected credit bureau lookups · Untracked underwriting exceptions · Delayed closing coordination
Application Intake & Document Verification
Captures applicant and financial data, checks required documentation, and flags missing items automatically.
Credit & Income Verification
Pulls credit bureau data and verifies income and employment against underwriting guidelines.
Underwriting Decision Support
Applies lending policy rules and produces a recommended decision with the supporting rationale.
Officer Approval & Closing
Routes every file to a loan officer for sign-off, then triggers closing tasks and borrower notifications automatically.
Automated KYC (Know Your Customer) and AML (Anti-Money Laundering) screening for new commercial accounts — from entity registration through beneficial-owner resolution and risk scoring.
Eliminates: Eliminates: Owner-by-owner manual screening · Disconnected sanctions and PEP checks · Untracked nested-entity ownership · Delayed onboarding sign-off
Entity & Ownership Resolution
Automatically maps every beneficial owner, including nested entities, down to their underlying principals.
Sanctions & PEP Screening
Screens every owner against OFAC and Politically Exposed Person databases, with adverse media checks included.
Risk Scoring & Assessment
Generates a full Customer Risk Assessment with a calculated score and the evidence behind it.
Officer Sign-Off Workflow
Routes every file — clean or flagged — to a compliance officer for approval, escalation, or additional documentation.
End-to-end loan origination support — from application intake and document verification through credit decisioning and closing.
Eliminates: Manual document collection · Disconnected credit bureau lookups · Untracked underwriting exceptions · Delayed closing coordination
Application Intake & Document Verification
Captures applicant and financial data, checks required documentation, and flags missing items automatically.
Credit & Income Verification
Pulls credit bureau data and verifies income and employment against underwriting guidelines.
Underwriting Decision Support
Applies lending policy rules and produces a recommended decision with the supporting rationale.
Officer Approval & Closing
Routes every file to a loan officer for sign-off, then triggers closing tasks and borrower notifications automatically.
Automated adverse event triage and safety signal detection — from intake through a physician-signed regulatory report.
Eliminates: Manual case-by-case signal review · Disconnected internal and FDA safety databases · Untracked reporting deadlines · Unsigned regulatory submissions
Adverse Event Coding
Applies standardized medical coding to every incoming case automatically.
Cross-Database Signal Detection
Checks internal safety history and FDA adverse event records, then scores the strength of the signal.
Reporting Obligation Check
Determines whether an expedited regulatory report is required and drafts the case narrative.
Physician E-Signature Gate
Nothing is submitted without a licensed physician's review and signature — a compliance requirement with no exceptions.
End-to-end prior authorization handling for payer/provider requests — from clinical history retrieval through submission and appeal.
Eliminates: Manual payer portal submissions · Disconnected clinical and formulary data · Untracked appeal deadlines · Delayed patient care
Clinical History Retrieval
Pulls relevant clinical history directly from the electronic health record system.
Formulary & Step Therapy Validation
Confirms payer coverage rules and verifies documented step therapy trials before submission.
Automated Submission
Drafts and submits the authorization request directly to the payer portal.
Physician-Gated Appeals
Auto-drafts a fully substantiated appeal on denial, but holds it for mandatory physician review and sign-off before it moves.
Automated adverse event triage and safety signal detection — from intake through a physician-signed regulatory report.
Eliminates: Manual case-by-case signal review · Disconnected internal and FDA safety databases · Untracked reporting deadlines · Unsigned regulatory submissions
Adverse Event Coding
Applies standardized medical coding to every incoming case automatically.
Cross-Database Signal Detection
Checks internal safety history and FDA adverse event records, then scores the strength of the signal.
Reporting Obligation Check
Determines whether an expedited regulatory report is required and drafts the case narrative.
Physician E-Signature Gate
Nothing is submitted without a licensed physician's review and signature — a compliance requirement with no exceptions.
Available as standalone engagements or in combination with any KonfigRD module. All rates are scoped per engagement unless noted.

Custom Apex, triggers, LWC, flows, validation rules, and Salesforce enhancements beyond the standard KonfigRD implementation scope.

Extraction, transformation, and loading of historical data from ERP, CRM, or spreadsheets, including mapping, deduplication, validation, and structured cutover planning.

Integrations with enterprise systems, using reusable connectors & frameworks, error handling, monitoring, and deployment support.

Design and orchestration of Agentforce AI agents across business workflows, including actions, prompts, guardrails, handoffs, and integrations with enterprise data.

Salesforce Marketing Cloud configuration for journeys, segmentation, campaigns, automation, personalization, consent management, and integration with Sales and Service Cloud.

Data Cloud setup for unified customer profiles, data ingestion, identity resolution, calculated insights, audience segmentation, activation, and Salesforce ecosystem integration.

Custom Einstein and Tableau dashboards for pipeline health, operational performance, inventory, SLA tracking, warranty trends, and executive decision-making.

Informatica development for enterprise data integration, transformation, synchronization, and migration across Salesforce, ERP, data warehouses, and other business applications.

Ongoing Salesforce administration, enhancement, monitoring, release support, incident resolution, and optimization through flexible post-implementation managed services.

CI/CD setup, source control, environment management, automated deployments, testing, release governance, and rollback processes for reliable Salesforce delivery.

Revenue Cloud configuration for product catalog, pricing, quoting, contracts, orders, billing processes, and end-to-end revenue lifecycle automation.

Branded Experience Cloud portals for customers, partners, and dealers with secure access, self-service workflows, knowledge, case management, and Salesforce data integration.
Terms & Conditions
Scope
Each module covers configuration, flow activation, object setup, dashboard deployment, permission configuration, and a structured handover session.
Customisation
A scope assessment is conducted before engagement start to identify customisation requirements. Ancillary Services are charged as additional implementation costs.
Licensing
Runs on existing Salesforce Enterprise tier or above Sales Cloud and Service Cloud licenses. No additional Salesforce platform licensing is required for the core four modules.
Geographic Scope
Standard pricing applies to remote delivery. On-site engagements in Malaysia, India, or the United States incur additional travel costs.

Many Salesforce partners can configure a form and call it a day. Here's what makes Minuscule different—and why our clients keep coming back to projects after the project.
We're Engineering Partners, Not Just Consultants: Most Salesforce consultants tell you what to do and leave. We stay and build it — with a team of 160+ certified Salesforce engineers who take full ownership from architecture to deployment.
We've Solved Complex Problems — Globally: With 75+ projects delivered across manufacturing, BFSI, aviation, real estate, energy, and healthcare, we've seen the hard problems. We know how to solve them without blowing your timeline or budget.
AI-First Approach Across Every Engagement: We embed AI and automation into every solution we build — from AI-powered DevOps pipelines to Agentforce deployments. You don't have to ask for an AI. It's already part of how we work.
You Get 24/7 Support — Not a Ticket Queue: When something breaks at 2am, you need someone to pick up, not a chatbot. Our support team operates around the clock with SLA-backed response times. Your Salesforce never goes unattended.
KonfigRD is Minuscule Technologies' pre-built Salesforce suite — packaged intellectual property covering the full operational lifecycle for mid-market organisations in Manufacturing, Real Estate, Telecom, and Education. Each vertical ships as pre-configured flows, data models, objects, dashboards, and automation libraries installed on your existing Salesforce org.
Manufacturing, Telecom (infrastructure deployment), Real Estate, and Education are all available. Each vertical has independently deployable modules. BFSI is in active development.
The core system goes live in weeks, assuming a clean Salesforce org on Enterprise licensing or above with no significant data migration requirements. Exact timelines vary by vertical and scope.
Four integrated modules on one shared data model: Sales Orchestration (lead-to-order), Warehousing & Logistics (inventory, pick/pack/dispatch, returns), Production Process (work orders, scheduling, QC), and Service & Warranty (warranty, cases, field service, claims).
No additional Salesforce platform licensing is required for the core modules. KonfigRD runs on your existing Enterprise-tier Sales Cloud and Service Cloud licenses. Field Service Lightning, Data Cloud, and Agentforce seats — required for specific modules — are billed directly by Salesforce where applicable.
Yes. The timeline includes a complimentary customization window (around Week 4) for client-specific configuration, field mapping, and workflow tuning. Deeper custom Apex, triggers, and LWC work is available as ancillary services.
Each vertical ships with integrated modules on a shared data model:
Manufacturing: Sales Orchestration, Warehousing & Logistics, Production Process, Service & Warranty. Agent for Manufacturing Employee Agent, Production Exception Triage & CAPA, Warrantee Triage and FSL orchestration Agent.
Real Estate: Lead & Enquiry Management, Property & Inventory, Booking & Agreement Lifecycle, Customer Engagement & Handover. Agent for Lead Engagement.
Telecom: Deployment Orchestration, Operator Onboarding & Interoperability, Commissioning & Acceptance, Operations & SLA Management.
Education: Admissions & Enrolment, Student Lifecycle Management, Fee & Revenue Management, Placement & Alumni Engagement. Agent for Student Success Assistant.
Financial Services: Agent for Relationship Intelligence, Client Onboarding & Compliance, Lending Operations
Healthcare & Life Sciences: Agent for Compliance & Reporting, Utilization Management, Drug Safety & Pharmacovigilance
Yes. MuleSoft ERP integration is available as an add-on with 20+ pre-built connectors to SAP, Oracle, Microsoft Dynamics, and more. Property portal integrations, SIS integrations for education, and network management system integrations for telecom are available as ancillary services.
Yes. The timeline includes a complimentary customisation window for client-specific configuration, field mapping, and workflow tuning within the KonfigRD framework. Custom development beyond that scope is scoped and priced separately.
24/7 SLA-backed support, plus optional Managed Services covering monitoring, break-fix, minor enhancements, user management, and release management on a monthly retainer.
Pricing is scoped per engagement after a complimentary 15-minute discovery call. A Minuscule architect will review your requirements and produce a written solution recommendation within five business days.
A greenfield build typically takes months and hundreds of consulting hours — with blank-canvas risk and no industry starting point. KonfigRD replaces custom development with pre-tested, maintained IP — activating the full depth of Salesforce faster and without the uncertainty of building from scratch.
A Minuscule architect will review your requirements and produce a written solution recommendation and proposal within five business days.
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