KonfigRD is Minuscule Technologies' flagship pre-built Salesforce ecosystem for mid-market and near-enterprise organisations. It is packaged intellectual property — pre-configured flows, data models, objects, validation rules, dashboards, and automation libraries — installed and activated on your existing Salesforce org.
Deep Operational Functionality
Delivers the full operational depth your teams need, running natively on the Salesforce licenses most organizations already own.
Configuration, Not Custom Development
Pre-configured flows, data models, and automation libraries replace custom development - with a known defect rate and zero blank-canvas risk.
One Unified Data Model
Four integrated modules share a single Salesforce data model. No reconciliation. No duplication. One source of operational truth from lead to service.
Designed to Grow With You
Each module is independently deployable. Start where your business needs it most, then expand with AI agents, MuleSoft integrations, and advanced analytics.
4
PRE-BUILT MODULES
3-5
WEEKS TO GO-LIVE
8–12h
WEEKLY RECONCILIATION SAVED
The platform is powerful. The problem is the gap between what's licensed and what's actually running.
ERP, spreadsheets, email, legacy CRM, and point solutions each maintain their own data model — creating duplication, reconciliation overhead, and no single source of truth.
Manual reconciliation across disconnected systems consumes 8–12 hours per team, per week — before anyone has done a minute of actual productive work.
Salesforce in mid-market manufacturing averages under 40% of licensed capability — used as a contact book with no flows, no automation, and no operational integration.
Standard implementations require hundreds of consulting hours to build from scratch — work that becomes debt when requirements shift and teams turn over.
A full greenfield implementation typically spans 3–6 months. By go-live, the business problem has often evolved beyond what was originally scoped.
Salesforce Core is built for flexibility — not for specific industries out of the box. Without a pre-configured starting point, every engagement reinvents the same wheel.
Select a vertical to explore its modules. Manufacturing is live and production-ready. Real Estate, Telecom, and BFSI are coming in the next phase of the KonfigRD platform.
Manages the complete sales-to-order lifecycle — from lead capture through executed sales agreement and confirmed order. Eliminates fragmented, spreadsheet-driven quoting and forecasting, giving sales teams a single operational home inside Salesforce.
Eliminates - Disconnected spreadsheet quoting · Missed renewal windows · Manual order re-entry · Fragmented lead allocation
Multi-Channel Lead Management
Intelligent round-robin allocation by territory, product line, or dealer - with full source attribution and pipeline visibility.
Versioned Quote Management
Every revision tracked, compared, and archived — with a full audit trail for compliance and commercial review.
Flexible Pricing Engine
Tiered rates, volume discounts, dealer-specific pricing, and promotional overrides — all managed in one place.
Sales Agreements with Volume Scheduling
Committed quantities, delivery windows, and automated renewal alerts — eliminating missed agreements.
Single-Click Quote-to-Order
Zero data re-entry. One click converts a finalised quote into a confirmed order record.
End-to-End Pipeline View
Full opportunity lifecycle from first lead to closed, confirmed order - in a single dashboard.
Full inventory lifecycle management — from inbound receipt through pick, pack, dispatch, and returns. Replaces spreadsheet-based stock management with live Salesforce-native inventory visibility.
Eliminates - Manual stock counts · Dispatch errors · Untracked returns · Blind inventory positions
Live Inventory Tracking
Real-time stock positions across warehouses, bins, and locations — updated with every movement.
Inbound Receipt Processing
Goods received notes, PO matching, and quality hold workflows — fully automated.
Pick, Pack & Dispatch
Wave-based or order-specific fulfilment workflows with carrier integration and shipment tracking.
Returns Management
Structured RMA workflows with condition assessment, restocking rules, and credit note automation.
Replenishment Triggers
Automatic reorder alerts and purchase request generation when stock falls below defined thresholds.
Inventory Analytics
Dashboards covering stock turn, slow-moving items, fill rates, and fulfilment performance.
End-to-end work order management — from sales order confirmation through scheduling, production tracking, and delivery handover. Connects commercial commitments directly to operational execution.
Eliminates - Disconnected planning tools · Manual scheduling · Missed delivery windows · Opaque production status
Work Order Generation
Automatic work orders created on confirmed sales order — with routing, BOM, and priority pre-populated.
Capacity Scheduling
Visual scheduling board with resource constraints, shift calendars, and drag-and-drop rescheduling.
Production Milestones
Stage-gate tracking with automated status updates visible to sales and service teams in real time.
Quality Checkpoints
Configurable QC holds, pass/fail workflows, and non-conformance records tied to each work order.
Delivery Coordination
Handover from production to logistics triggered automatically on completion — with ETA calculation.
Operational Dashboards
Live views of WIP, throughput, on-time completion, and backlog — available to every stakeholder.
Complete post-sale service management — from warranty registration through case management, field service dispatch, and claim resolution. Closes the loop from sale to service in one Salesforce data model.
Eliminates - Disconnected warranty systems · Manual claim triage · Untracked field visits · Fragmented service history
Warranty Registration
Automated warranty creation on product shipment — with coverage rules, start dates, and expiry alerts.
Case Management
Structured intake, triage, SLA tracking, and escalation — with full product and order history in context.
Field Service Dispatch
Work order scheduling for field technicians with territory routing, skill matching, and mobile access.
Claim Processing
Approval workflows, parts replacement tracking, and credit note generation — fully automated.
SLA Monitoring
Real-time SLA dashboards with breach alerts, escalation triggers, and performance reporting by account.
Service Analytics
Dashboards covering case volume, resolution time, first-contact resolution, and warranty claim rates.
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Deployment Timeline
KonfigRD-Manufacturing Suite is designed for speed without sacrifice. The core system goes live in weeks — not months — with structured room for customisation built into the timeline.
Go-live timelines assume a clean Salesforce org with Enterprise or above licensing and no significant data migration requirements. A scope assessment is conducted before engagement start to identify any additional requirements.
Available as standalone engagements or in combination with any KonfigRD module. All rates are scoped per engagement unless noted.
Custom Apex, triggers, LWC, flows, and validation beyond standard KonfigRD scope.
Extraction, transformation, and loading of historical data from ERP, CRM, or spreadsheets. Includes mapping, deduplication, and structured cutover plan.
API-led integration to SAP, Oracle, or Microsoft Dynamics. 20+ pre-built connectors, CI/CD templates, and error-handling flows.
Configuration and deployment of Agentforce AI agents — Lead Scoring, CRM Sentiment, Raw Material Risk, Sales KYC, Warranty Claim.
Security scan, configuration audit, technical debt inventory, and remediation roadmap. Delivered in two weeks.
Custom dashboards for pipeline health, inventory turn, production efficiency, SLA performance, warranty claim rates, and dealer performance.
End-user training across all four KonfigRD modules. Live sessions, recorded walkthroughs, and in-app guidance included.
Monthly retainer covering monitoring, break-fix, minor enhancements, user management, release management, and SLA reporting.
Salesforce DX setup, Copado or Gearset CI/CD pipelines, branching strategy, and automated testing framework.
Terms & Conditions
Scope
Each module covers configuration, flow activation, object setup, dashboard deployment, permission configuration, and a structured handover session.
Customisation
A scope assessment is conducted before engagement start to identify customisation requirements. Ancillary Services are charged as additional implementation costs.
Licensing
Runs on existing Salesforce Enterprise tier or above Sales Cloud and Service Cloud licenses. No additional Salesforce platform licensing is required for the core four modules.
Geographic Scope
Standard pricing applies to remote delivery. On-site engagements in Malaysia, India, or the United States incur additional travel costs.
Many Salesforce partners can configure a form and call it a day. Here's what makes Minuscule different—and why our clients keep coming back to projects after the project.
We're Engineering Partners, Not Just Consultants: Most Salesforce consultants tell you what to do and leave. We stay and build it — with a team of 160+ certified Salesforce engineers who take full ownership from architecture to deployment.
We've Solved Complex Problems — Globally: With 75+ projects delivered across manufacturing, BFSI, aviation, real estate, energy, and healthcare, we've seen the hard problems. We know how to solve them without blowing your timeline or budget.
AI-First Approach Across Every Engagement: We embed AI and automation into every solution we build — from AI-powered DevOps pipelines to Agentforce deployments. You don't have to ask for an AI. It's already part of how we work.
You Get 24/7 Support — Not a Ticket Queue: When something breaks at 2am, you need someone to pick up, not a chatbot. Our support team operates around the clock with SLA-backed response times. Your Salesforce never goes unattended.
A Minuscule architect will review your requirements and produce a written solution recommendation and proposal within five business days.
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